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| Hardware | |||||||
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| Operating System | |||||||
Microsoft Windows Server 2003 (32-bit) with the following components: Internet Information Services (IIS) Note: Software will be provided for you to install Java Runtime Environment, Microsoft .NET Framework, Windows Installer, and Windows PowerShell along with West km. | |||||||
| Database Management | |||||||
Microsoft SQL Server 2008 Express (32-bit)
Notes: | |||||||
| Browser with Internet Access | |||||||
| Internet Explorer 5.5, 6.0, 7.0, or 8.0 | |||||||
| Firewall and Proxy Exceptions | |||||||
Your West km server must allow HTTP and port 80 access for outbound TCP communications through your firewall. If you have a proxy server and utilize authentication, the West km server should be listed as an exception so it bypasses the proxy server. Proxy authentication is not supported. | |||||||
| Statement of Compatibility for VMware Virtual Environments | |||||||
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Support is provided for West km running on a VMware virtual environment without initially requiring reproduction of West km issues on native hardware. The virtual machines must meet minimum requirements. If your West km technical consultant suspects that the virtualization layer is the root cause of an issue, you may be required to contact the appropriate VMware support provider to resolve the VMware issue. West km functional issues are rare under VMware, but performance and capacity issues are more common. Performance issues that deviate from internal benchmarks will require you to disable other systems that are competing for physical system resources and may possibly require you to remove West km from the virtual environment altogether. | |||||||
| Screen Resolution | |
| 1024 x 768 or higher (recommended) 800 x 600 (minimum) | |
| Operating System | |
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Windows Vista Windows XP Windows 2000 | |
| Browser | |
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Internet Explorer 5.5, 6.0, 7.0, or 8.0 with the following enabled: ActiveX controls | |
| ActiveX Control | |
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Installation of (or permission to install) an ActiveX control that enables the Load Copy document function | |
| E-Mail Client (required only for the Email Document function) | |
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Microsoft Outlook | |
The following document formats saved in the NT File system are supported. Connections with document management systems are not supported.
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If you have questions about West km requirements, call or e-mail
West km Technical Support
1-888-WESTKM1 (1-888-937-8561)
west.wcskm@thomsonreuters.com
Support hours are 7 a.m. to 7 p.m. central standard time, Monday through Friday.
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