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West km Government Express System Requirements

Following are the system requirements for West km Government Express version 4.6.

West km Server Configuration
Workstation Configuration
Supported Document Formats
Contact Us

All requirements are current as of the publication of this document. Please confirm the specific requirements with your West km technical consultant before software installation.

West km Server Configuration

Only a single-server configuration is supported. The West km server must be dedicated solely to West km resources and should not be shared with other applications or services.

Hardware
 
Processor: Dual CPU 2 GHZ or faster
Memory: 2 GB or more
Free Disk Space: 30 GB or more
Operating System
 

Microsoft Windows Server 2003 (32-bit) with the following components:

Internet Information Services (IIS)
Java Runtime Environment 1.5
Microsoft .NET Framework 3.5 SP1
Windows Installer 4.5
Windows PowerShell 1.0

Note: Software will be provided for you to install Java Runtime Environment, Microsoft .NET Framework, Windows Installer, and Windows PowerShell along with West km.

Database Management
 

Microsoft SQL Server 2008 Express (32-bit)

Notes:

  • If Microsoft SQL Server 2008 Express is not installed, the Management Tools edition will be installed for you along with West km.
  • Microsoft SQL Server 2008 Express includes a 4 GB maximum database size (data files but not log file are counted). For the best performance, limit the document population to 20,000.
  • You cannot have the Standard or Enterprise Edition of Microsoft SQL Server on your West km server.
  • Documents you delete from West km leave a small imprint in the database.
  • Browser with Internet Access
      Internet Explorer 5.5, 6.0, 7.0, or 8.0
    Firewall and Proxy Exceptions
     

    Your West km server must allow HTTP and port 80 access for outbound TCP communications through your firewall. If you have a proxy server and utilize authentication, the West km server should be listed as an exception so it bypasses the proxy server. Proxy authentication is not supported.

    Statement of Compatibility for VMware Virtual Environments
     

    Support is provided for West km running on a VMware virtual environment without initially requiring reproduction of West km issues on native hardware. The virtual machines must meet minimum requirements.

    If your West km technical consultant suspects that the virtualization layer is the root cause of an issue, you may be required to contact the appropriate VMware support provider to resolve the VMware issue.

    West km functional issues are rare under VMware, but performance and capacity issues are more common. Performance issues that deviate from internal benchmarks will require you to disable other systems that are competing for physical system resources and may possibly require you to remove West km from the virtual environment altogether.

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    Workstation Configuration

    Screen Resolution
     1024 x 768 or higher (recommended)
    800 x 600 (minimum)
    Operating System
      Windows Vista
    Windows XP
    Windows 2000
    Browser
     

    Internet Explorer 5.5, 6.0, 7.0, or 8.0 with the following enabled:

    ActiveX controls
    Cookies
    JavaScript

    ActiveX Control
     

    Installation of (or permission to install) an ActiveX control that enables the Load Copy document function

    E-Mail Client (required only for the Email Document function)
     

    Microsoft Outlook

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    Supported Document Formats

    The following document formats saved in the NT File system are supported. Connections with document management systems are not supported.

     

    Document Format

    Versions

    Microsoft Word (.doc or .docx)

    versions 1.0 through 2007

    Corel WordPerfect (.wpd)

    versions 5.1 through X3

    Adobe Acrobat Portable Document Format (.pdf)

    Note: Only text-based PDF documents are searchable.

    Acrobat versions 1 through 7

    Microsoft PowerPoint for Windows (.ppt)

    versions 3.0 through 2007

    Rich Text Format (.rtf)

    supported

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    Contact Us

    If you have questions about West km requirements, call or e-mail

    West km Technical Support
    1-888-WESTKM1 (1-888-937-8561)
    west.wcskm@thomsonreuters.com

    Support hours are 7 a.m. to 7 p.m. central standard time, Monday through Friday.

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    This document is current as of February 8, 2010.

     
    © 2009 Thomson Reuters
    West km is a trademark of West Publishing Corporation