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West km System Requirements
Following are the system
requirements for West km version 6.0. Except where noted otherwise, these
requirements apply to West km for Litigation, West km for Transactions, and
West km Enterprise (Litigation and Transactions).
All requirements are current as
of the publication of this document. Please confirm the specific requirements
with your West km technical consultant before software installation.
West km Server Configuration
The West km server(s) must be
dedicated solely to West km resources and should not be shared with other
applications or services. All servers must be up to date with all of the latest available Operating System patches.
The following items are the
client's responsibility to provide.
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Hardware -
64 bit
Minimum
Processor: Quad Core Xeon 2.0 GHz or
faster
Recommended
Processor: 8-Core Xeon 2.5 GHz or
faster
Memory
for Elastic and indexing server (single node set-up): 32 GB or higher
Memory
for Elastic only or additional indexing servers (multi-node set-up): 16 GB or higher
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Operating
System
Microsoft Windows Server
Windows Server 2012 R2 (64-bit) or Windows Server 2016 (GUI, 64-bit), and
PowerShell 3 or higher must be installed prior to installing West km.
The following components are
installed with West km:
Internet Information Services (IIS) 8.5 (2012), 10.0 (2016)
Microsoft .NET Framework 4.6.2, 64-bit
Java Runtime Environment 1.8, 64-bit (8.0.101)
Microsoft F# Runtime 4.0, 64-bit
Chocolately (KM Installation)
Chocolately Core.Extension (KM Installation)
SQL Server Express 2016
SQL Server Management Studio 17
*KB2919355, KB2919442, Vcredist2013 12.0.30501 (SQL Express)
Oracle-inside-out-install 6.0 (HTML Conversion)
Vcredist2010 10.0.40219 (Cite Recognition)
Kibana
Nssm 2.24.0 (Kibana)
FileBeat
MetricBeat
Note:
A secondary drive separate from the Operating System drive is requested for
the installation of the West km software suite to accommodate Elastic
search data, SQL, and logs.
System
cryptography: Use FIPS compliant algorithms for encryption, hashing, and
signing must be disabled.
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IIS
Components
Web Server
ASP.NET 4.5
.NET Framework 4.5
Windows Authentication
WebDAV Authoring needs to be uninstalled
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Database
Management
By default, West km can be
installed with SQL Express 2016. West km can also use an existing SQL
Server instance with the configurations listed below:
-Microsoft SQL Server
Standard or Enterprise Edition: 2016, 2014, 2012 (64-bit)
AUTO_CREATE_STATISTICS set to ON for the West km databases
-Static port configuration required
-Cannot be installed on a domain controller
-High Availability/Always On
must be turned off during installation (can be turned on post-installation)
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Browser with
Internet Access
Internet Explorer 11
Firefox current version
Chrome current version
Note: It is highly recommended that SSL (https) is
used on the West km server to avoid allowing mixed content or unsafe
scripts to run in the browser when Westlaw integration is being used. This
requires that a security certificate be installed on the West km delivery
server.
Note: Native XMLHTTP support must be enabled. To
enable this feature, click Tools and then click Internet
Options. Click the Advanced tab
and scroll to the Security section. Ensure that the Enable
XMLHTTP Support option is checked.
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Firewall and
Proxy Exceptions
All your West km servers must allow HTTP and port
80 access for outbound TCP communications through your firewall (specific
addresses are available upon request). If you have a proxy server and
utilize authentication, the West km server should be listed as an exception
so it bypasses the proxy server. Proxy authentication is not supported.
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Network Configuration
West
km supports a multiple domain environment. For IWA (Integrated
Windows Authentication), an LDAP connection string and network
account with non-expiring password associated to each domain will need to
be provided.
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Antivirus
Configuration
Configuration of your server in accordance
with Microsoft knowledge base article 316148.
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Statement of
Compatibility for Virtual Environments
Support is provided for West km running on a
virtual environment (e.g., VMware) without initially requiring reproduction
of West km issues on native hardware. The virtual machines must meet
minimum requirements.
If your West km technical consultant suspects that
the virtualization layer is the root cause of an issue, you may be required
to contact the appropriate support provider for your virtual environment to
resolve the issue.
West km functional issues are rare under virtual
environments, but performance and capacity issues are more common.
Performance issues that deviate from internal benchmarks will require you
to disable other systems that are competing for physical system resources
and may possibly require you to remove West km from the virtual environment
altogether.
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Document
Management System (DMS) Configuration
One
item under each category is required and is the client's responsibility to
provide.
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Database
Management
(as required by your DMS)
Microsoft
SQL Server
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Supported
Document Formats
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Document Format
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Versions
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Microsoft Word (.doc or .docx)
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versions 1.0 through 2016
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Corel WordPerfect (.wpd)
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versions 5.1 through X7
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Adobe Acrobat Portable
Document Format (.pdf)
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Acrobat versions 1 through
11
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Microsoft PowerPoint for
Windows (.ppt or .pptx)
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versions 3.0 through 2016
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Rich Text Format (.rtf)
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supported
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Microsoft Outlook Message
(.msg)
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supported
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HTML (.html)
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supported
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DMS Types
iManage
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Server versions: 8.5, 9.0, 9.1,
9.2, 9.3, 9.4, 9.5, 10
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Client dll
versions (64-bit): 8.5.100.157, 9.0.0.41
iManage Cloud
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Versions: 10.0.1, 10.0.2
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Required Configuration Settings
- The following settings should be placed on all files under Server in the
Server Settings section and the Distributed Architecture section if it
exists:
MaxQueryTerms=750;
MaxResults=1000000;
LimitRequestLine=12000;
Configuration
File Locations:
D:\Program Files\Autonomy\Indexer\WorkSite IDOL\WorkSite IDOL.cfg
D:\Program
Files\Autonomy\Indexer\WorkSite Content\WorkSite Content.cfg
D:\Program
Files\Autonomy\Indexer\WorkSite Active Content\WorkSite Active Content.cfg
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“Index timeout” must be set to
60 seconds in the iManage Cloud registry.
NetDocuments
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West
km supports NetDocuments full document-level
security
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NetDocuments
saved searches are used to identify
the documents brought into West km.
Open Text eDOCS DM
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Versions:
10, 16
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A
SQL account is needed in order to establish
connection to eDocs. To index documents, a Windows account with a network
alias assigned is needed.
ProLaw
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Versions:
12, 13, 14, 16, 17
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A
SQL account is needed in order to establish
connection to ProLaw. To index documents, a
Windows account with access to physical documents is needed.
NTFS
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Read
access to all content in share
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Maximum
file path of 255 characters
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Connectivity Accounts
The following accounts are
required:
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A Windows domain user account
(or several local user accounts) with read-only rights to all West km server
components and to all NTFS documents that West km will access directly,
including documents managed with the following DMSs: eDOCS
DM, and ProLaw.
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A user ID and password for the
DMS server login for the following DMSs: Interwoven WorkSite
and eDOCS DM.
If
you use eDOCS DM, the DMS server login must have
supervisor rights and be tied to the domain user account mentioned above.
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A database user account with
access to the DMS database.
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Remote Access
Provide Thomson Reuters with
VPN-based remote access to the West km server for installation and on-going
support. Examples of VPN-based methods include the following:
Terminal Services
Cisco VPN
Citrix
Direct Windows Remote Desktop
Note: Dial-up, GoToMyPC, and WebEx (or WebEx-style) access
methods are not supported by default. If these methods are used, additional
cost will occur.
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User Desktop
Configuration
Adobe Reader is required to use
the Image View feature; one item in each category below is required. Drafting
Assistant is optional. Items are the client's responsibility to provide.
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Operating
System
Windows 7
Windows 8
Windows 10
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Supported
Browsers
Internet Explorer 11
Firefox current version
Chrome current version
The following must be enabled:
Cookies
JavaScript
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Screen Resolution
1024 x 768 or higher
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Drafting
Assistant
For Drafting Assistant, see
these additional requirements for the client configuration.
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Capacity Planning
A one-server configuration can
usually be used for an environment running 250,000 or fewer indexed
documents. For larger document collections, please consult with your West km
representative regarding recommended configuration.
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West km Server Configuration
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Additional Indexing servers can be
added to each Base Configuration.
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Installation is run from the
Delivery Server
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SQL Server
- <1,000,000 Documents
- SQL Server
Express can be installed as part of installation or Existing SQL
environment can be used
§ Existing SQL
- Databases km / kmRID
need to be created or restored prior to installation
- SQL
Authentication account assigned as DBOwner
of km / kmRID databases
- >1,000,000 Documents
- SQL
Server Standard or Enterprise required (client's
responsibility to provide)
- Databases km
/ kmRID need to be created or restored
prior to installation
- SQL
Authentication account assigned as DBOwner
of km / kmRID databases
Configurations
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Document Count
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Base Configuration
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<250,000
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Server
1 - 4x32 GBs (Delivery)
IIS
Scheduling
Search
Indexing
SQL
Server
Elasticsearch
Kibana
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250,000
- 1,000,000
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Server
1 - 4x16 GBs (Delivery)
IIS
Scheduling
Search
Indexing
SQL
Server
Kibana
Server
2 - 4x32 GBs
Elasticsearch
Indexing
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1,000,000
- 2,000,000
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Server
1 - 4x16 GBs
Elasticsearch
Server 2
- 4x16 GBs
Elasticsearch
Server 3
- 4x16 GBs
Elasticsearch
Server
4 - 4x16 GBs
Indexing
SQL
Server
Server 5
- 4x16 GBs (Delivery)
IIS
Scheduling
Search
Indexing
Kibana
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>2,000,000
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Server
1 - 4x16 GBs
Elasticsearch
Server 2
- 4x16 GBs
Elasticsearch
Server 3
- 4x16 GBs
Elasticsearch
Server
4 - 4x16 GBs
Elasticsearch
Server
5 - 4x16 GBs
Indexing
SQL
Server
Server
6 - 4x16 GBs (Delivery)
IIS
Scheduling
Search
Indexing
Kibana
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Disk Space
Calculations
Speak
with your West km representative regarding recommended disk space based on
your content and average document size.
Calculations
should also take into account these considerations:
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Growth: the number of years in the
server cycle and the approximate number of new documents being added to West
km per year.
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Backup/recovery: the ability to
perform backup and recover procedures on a server
within a specified period of time.
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Upgrades
Upgrades are not supported from West km 5.x and earlier. A new
installation is required.
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Contact Us
If you have questions about
West km requirements, call or e-mail
West km Technical Support
1-888-WESTKM1 (1-888-937-8561)
westkm.support@thomsonreuters.com
Support hours are 7 a.m. to 7
p.m. central time, Monday through Friday.
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