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Below are the system requirements for West km version 6.6. These requirements apply to West km for Litigation, West km for Transactions, and West km Enterprise (Litigation and Transactions), unless stated otherwise.
Please note that all requirements are current as of the publication date of this document. It is recommended to verify specific requirements with your West km technical consultant before proceeding with software installation.
Support is provided for West km running on a virtual environment (e.g., VMware) without initially requiring reproduction of West km issues on native hardware. The virtual machines must meet minimum requirements.
If your West km technical consultant suspects that the virtualization layer is the root cause of an issue, you may be required to contact the appropriate support provider for your virtual environment to resolve the issue.
West km functional issues are rare under virtual environments, but performance and capacity issues are more common. Performance issues that deviate from internal benchmarks will require you to disable other systems that are competing for physical system resources and may possibly require you to remove West km from the virtual environment altogether.
A one-server configuration can usually be used for an environment running 250,000 or fewer indexed documents.
For larger document collections, please consult with your West km representative regarding recommended configuration.
Calculations should also take into account these considerations:
Provide Thomson Reuters with VPN-based remote access to the West km server for installation and on-going support. Examples of VPN-based methods include the following:
The following supported operating systems must be installed prior to installing West km:
Additionally, PowerShell 5.1 or higher must be installed.
The following IIS components are required:
Note: WebDAV Authoring needs to be uninstalled.
Note: An SSL certificate is required within IIS on the West km server to support integration between West km and Westlaw.
The following components are installed with West km:
West km can be installed with SQL Express 2022 by default (see SQL Server Requirements below). Alternatively, West km can use an existing SQL Server instance with the following configurations:
Note: SQL Account recommended and password cannot contain special characters: ( ) - & @ * $ | % ~ = # < >
West km supports a multiple domain environment. For Integrated Windows Authentication (IWA), an LDAP or GC connection string and a network account with a non-expiring password associated with each domain will need to be provided.
Note: A Supported Browser with Internet Access.
Note: Native XMLHTTP support must be enabled. To enable this feature, click Tools and then click Internet Options. Click the Advanced tab and scroll to the Security section. Ensure that the Enable XMLHTTP Support option is checked.
Note: Proxy authentication is not supported.
All West km servers must allow HTTP and port 80 or HTTPS and port 443 access for outbound TCP communications through your firewall. If you have a proxy server and utilize authentication, the West km server should be listed as an exception so it bypasses the proxy server.
West km will need the ability to invoke web requests to the following URLs through PowerShell for the installation:
The ports used by West km are listed below. You may need to change port settings if a conflict exists with another service already using that port or if a firewall blocks a port.
Note: Microsoft SQL Server must be configured to use a static port.
In addition, for communication to occur between West km and Westlaw servers, your West km servers must allow HTTP and port 80 or HTTPS and port 443 access through your firewall to these URLs:
Configuration of your server in accordance with Microsoft knowledge base article 327453.
Note: Carbon Black is not supported and must be turned off during installation.
The following accounts are required:
*West km maximum file size supported is 50MB.
Microsoft Word (.doc or .docx) | versions 1.0 through 365 |
Corel WordPerfect (.wpd) | versions 5.1 through X7 |
Adobe Acrobat Portable Document Format (.pdf) | versions 1 through 11 |
Microsoft PowerPoint for Windows (.ppt or .pptx) | versions 3.0 through 365 |
Rich Text Format (.rtf) | supported |
Microsoft Outlook Message (.msg) | supported |
HTML (.html) | supported |
Adobe Reader is required to use the Image View feature; one item in each category below is required. Drafting Assistant is optional. Items are the client's responsibility to provide.
If you have questions about West km requirements, call or e-mail:
West km Technical Support
1-888-WESTKM1 (1-888-937-8561)
west.westkmsupport@thomsonreuters.com
Support hours are 7 a.m. to 5 p.m. central time, Monday through Friday.