West km System Requirements
Following are the system requirements for West km version 5.16.2 Except where noted otherwise, these requirements apply to West km for Litigation, West km for Transactions, and West km Enterprise (Litigation and Transactions).
West km Server Configuration
All requirements are current as of the publication of this document. Please confirm the specific requirements with your West km technical consultant before software installation.
The West km server(s) must be dedicated solely to West km resources and should not be shared with other applications or services. All servers must be up to date with all of the latest available Operating System patches.
The following items are the client's responsibility to provide.
One item under each category is required and are the client's responsibility to provide.
The following accounts are required:
· A Windows domain user account (or several local user accounts) with read-only rights to all West km server components and to all NTFS documents that West km will access directly, including documents managed with the following DMSs: eDOCS DM, and ProLaw.
· A user ID and password for the DMS server login for the following DMSs: Interwoven WorkSite and eDOCS DM.
If you use eDOCS DM, the DMS server login must have supervisor rights and be tied to the domain user account mentioned above.
· A database user account with access to the DMS database.
Provide Thomson Reuters with VPN-based remote access to the West km server for installation and on-going support. Examples of VPN-based methods include the following:
Note: Dial-up, GoToMyPC, and WebEx (or WebEx-style) access methods are not supported.
Adobe Reader is required to use the Image View feature; one item in each category below is required. Drafting Assistant is optional. Items are the client's responsibility to provide.
A one-server configuration can usually be used for an environment running the following:
A multi-server configuration is needed for a larger West km for Litigation environment or for a West km for Transactions environment.
Upon request, Thomson Reuters will work with you to appropriately size and configure servers and to provide scaling recommendations for environments with more than 750 users or more than 750,000 indexed documents.
For the best performance, do not process more than 1 million documents through West km. Environments are not supported beyond 1.5 million indexed documents (i.e., the number of documents indexed before the citations only filter is applied).
For the best performance, do not create vetting groups in excess of 500,000 documents.
Note: The server recommendations assume that indexing will be scheduled based upon West km recommendations, which result in server resources being available for content delivery.
Upgrades are not supported from West km 4.x and earlier. A new installation is required.
If you have questions about West km requirements, call or e-mail
West km Technical Support
Support hours are 7 a.m. to 7 p.m. central time, Monday through Friday.