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West km System Requirements
Following are the system
requirements for West km version 6.6. Except where noted otherwise, these
requirements apply to West km for Litigation, West km for Transactions, and
West km Enterprise (Litigation and Transactions).
All requirements are current as
of the publication of this document. Please confirm the specific requirements
with your West km technical consultant before software installation.
West km Server Configuration
The West km server(s) must be
dedicated solely to West km resources and should not be shared with other
applications or services. All servers must be up to date with all of the latest available Operating System patches.
The following items are the
client's responsibility to provide.
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Hardware - 64 bit
Processor: 8-Core Xeon 2.5 GHz or faster
Memory:
32 GB or higher
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Operating System
Microsoft Windows Server 2012
R2 (64-bit), Windows Server 2016 (GUI, 64-bit), Windows Server 2019 (GUI,
64-bit), or Windows Server 2022 (GUI, 64-bit) and PowerShell 5.1 or higher
must be installed prior to installing West km.
The following components are
installed with West km:
Internet Information Services (IIS) 8.5 (2012), 10.0 (2016)
Microsoft .NET Framework 4.6.2, 64-bit
Corretto 8 JRE
Microsoft F# Runtime 4.0, 64-bit
Chocolately (KM Installation)
Chocolately Core.Extension (KM Installation)
SQL Server Express 2017 or 2019
SQL Server Management Studio 17
*KB2919355, KB2919442, Vcredist2013 12.0.30501 (SQL Express)
Oracle-inside-out-install 6.0 (HTML Conversion)
Vcredist2010 10.0.40219 (Cite Recognition)
Kibana
Nssm 2.24.0 (Kibana)
FileBeat
MetricBeat
Note: A
secondary drive separate from the Operating System drive is required for
the installation of the West km software suite to accommodate Elastic
search data, SQL, and logs.
System
cryptography:
Use FIPS compliant algorithms for encryption, hashing, and signing must be
disabled.
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IIS Components
Web Server
ASP.NET 4.5
.NET Framework 4.5 or higher
Windows Authentication
WebDAV Authoring needs to be uninstalled
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Database Management
By default, West km can be
installed with SQL Express 2017 or 2019 (see SQL Server Requirements
below). West km can also use an existing SQL Server instance with the
configurations listed below:
·
Microsoft
SQL Server Standard or Enterprise Edition: 2022, 2019, 2017, 2016, 2014,
2012 (64-bit) AUTO_CREATE_STATISTICS set to ON for the West km databases
·
Static
port configuration required
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Cannot
be installed on a domain controller
·
High
Availability/Always On must be turned off during installation (can be
turned on post-installation)
Note: Your SQL password cannot contain special
characters: ( ) - & @ * $ | % ~ = # < >
SQL Server Requirements
- <1,000,000
Documents
- SQL Server
Express can be installed as part of installation or Existing SQL
environment can be used
- Databases
km / kmRID need to be created or restored
prior to installation
- Account
must have DBOwner rights to km / kmRID databases
- >1,000,000
Documents
- SQL
Server Standard or Enterprise required (client's
responsibility to provide)
- Databases
km / kmRID need to be created or restored
prior to installation
- Account
must have DBOwner rights to km / kmRID databases
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Network Configuration
West
km supports a multiple domain environment. For IWA (Integrated
Windows Authentication), an LDAP or GC connection string and
network account with non-expiring password associated to each domain will
need to be provided.
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Statement of Compatibility for Virtual Environments
Support is provided for West km running on a
virtual environment (e.g., VMware) without initially requiring reproduction
of West km issues on native hardware. The virtual machines must meet
minimum requirements.
If your West km technical consultant suspects that
the virtualization layer is the root cause of an issue, you may be required
to contact the appropriate support provider for your virtual environment to
resolve the issue.
West km functional issues are rare under virtual
environments, but performance and capacity issues are more common.
Performance issues that deviate from internal benchmarks will require you
to disable other systems that are competing for physical system resources
and may possibly require you to remove West km from the virtual environment
altogether.
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Security and
Access Considerations
Browser with Internet Access
Microsoft Edge current version
Firefox current version
Chrome current version
Note: An SSL certificate is required within IIS on the West km
server to support integration between West km and Westlaw.
Note: Native XMLHTTP support must be enabled. To enable this
feature, click Tools and then click Internet Options.
Click the Advanced tab
and scroll to the Security section. Ensure that the Enable
XMLHTTP Support option is checked.
Firewall and Proxy Exceptions
Note: Proxy authentication is not supported.
All of your West km servers must allow HTTP and port 80 or HTTPS and port 443
access for outbound TCP communications through your firewall. If you have a
proxy server and utilize authentication, the West km server should be listed
as an exception so it bypasses the proxy server.
West km will need the ability to invoke web requests to the following
URL’s through powershell for the installation:
onepassservices.westlaw.com
km.westlaw.com
https://onegetcdn.azureedge.net/providers/providers.masterList.feed.swidtag
chocolatey.org
microsoft.com
download.microsoft.com
vortex-win.data.microsoft.com
settings-win.data.microsoft.com
oracle.com
corretto.aws
sdlc-esd.oracle.com
code.jquery.com
downloads.westkm.com
Ports and URLs
The ports used by West km are listed below. You may need to change port
settings if a conflict exists with another service already using that port or
if a firewall blocks a port.
Database
Management Server Ports
1433 Microsoft SQL Server’s default
port
Note: Microsoft SQL Server must be configured to use a
static port.
West km Ports
8083 Litigation Analysis
service port
8084 CaRE Indexing Doc server
port
8092 Elite Document Analysis
service port
8101 KM Search service port
9200 Elastic Search
Application Access service port
9300 Elastic Search Internal
Communication service port
20000 Cite Executor service
port
20001 Outside In service port
In addition, for communication to occur between West km and Westlaw
servers, your West km servers must allow HTTP and port 80 or HTTPS and port
443 access through your firewall to these URLs:
onepassservices.westlaw.com
km.westlaw.com
westkmservices.westlaw.com
kcflags.westlaw.com
rid.westlaw.com
statcont.westlaw.com
business.westlaw.com
next.westlaw.com
help.westkm.com
Antivirus Configuration
Configuration of your server in
accordance with Microsoft knowledge base article
327453.
Note: Carbon Black is not
supported and must be turned off during installation.
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Document
Management System (DMS) Configuration
One
item under each category is required and is the client’s responsibility to
provide.
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Database Management (as
required by your DMS)
Microsoft
SQL Server
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Supported Document Formats
*West km maximum file size supported is 50MB.
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Document Format
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Versions
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Microsoft Word (.doc or
.docx)
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versions 1.0 through 365
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Corel WordPerfect (.wpd)
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versions 5.1 through X7
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Adobe Acrobat Portable
Document Format (.pdf)
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Acrobat versions 1 through
11
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Microsoft PowerPoint for
Windows (.ppt or .pptx)
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versions 3.0 through 365
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Rich Text Format (.rtf)
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supported
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Microsoft Outlook Message
(.msg)
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supported
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HTML (.html)
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supported
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DMS Types
iManage
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Server versions: 8.5, 9.0, 9.1,
9.2, 9.3, 9.4, 9.5, 10, 10.1, 10.2, 10.3, 10.4
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Client dll versions
(64-bit): 8.5.100.157, 9.0.0.41
iManage Cloud
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Versions: 10.0.1, 10.0.2, 10.1,
10.2, 10.3
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Required Configuration Settings
- The following settings should be placed on all files under Server in the
Server Settings section and the Distributed Architecture section if it
exists:
MaxQueryTerms=750;
MaxResults=1000000;
LimitRequestLine=12000;
Configuration
File Locations:
D:\Program
Files\Autonomy\Indexer\WorkSite IDOL\WorkSite IDOL.cfg
D:\Program
Files\Autonomy\Indexer\WorkSite Content\WorkSite Content.cfg
D:\Program
Files\Autonomy\Indexer\WorkSite Active Content\WorkSite Active Content.cfg
NetDocuments
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West
km supports NetDocuments full document-level security
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NetDocuments saved searches or the West km vetting toolkit can be used
to identify the documents brought into West km.
Open Text eDOCS DM
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Versions:
10, 16, 16.5
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A
SQL account is needed in order to establish
connection to eDocs. To index documents, a Windows account with a network
alias assigned is needed.
ProLaw
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Versions:
12, 13, 14, 16, 17, 18, 19, 20
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A
SQL account is needed in order to establish
connection to ProLaw. To index documents, a Windows account with access to
physical documents is needed.
NTFS
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Read-Execute
access to all content in share
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Maximum
file path of 255 characters
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Connectivity Accounts
The following accounts are
required:
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A Windows domain user account
(or several local user accounts) with read-only rights to all West km server
components and to all NTFS documents that West km will access directly,
including documents managed with the following DMSs: eDOCS
DM, and ProLaw.
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iManage/iManage
Cloud – DMS account with nrtadmin rights and roles to DMS, datareader
access to DMS SQL. An application will need to be setup in iManage with a
client id and client secret.
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eDocs
– Remote User account with
Read/Execute access to documents on DMS and datareader
access to DMS SQL.
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ProLaw – Remote User account with Read/Execute access to
documents on DMS and datareader access to DMS SQL.
o NetDocuments - Cabinet admin account for Net documents to create mappings,
ie matter id, matter name, client id, client name
and accessing NetDocuments ID for users.
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Remote Access
Provide Thomson Reuters with
VPN-based remote access to the West km server for installation and on-going
support. Examples of VPN-based methods include the following:
Terminal Services
Cisco VPN
Citrix
Direct Windows Remote Desktop
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User Desktop
Configuration
Adobe Reader is required to use
the Image View feature; one item in each category below is required. Drafting
Assistant is optional. Items are the client's responsibility to provide.
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Operating System
Windows 7
Windows 8
Windows 10
Windows 11
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Supported Browsers
Microsoft
Edge current version
Firefox current version
Chrome current version
The following must be enabled:
Cookies
JavaScript
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Screen Resolution
1024 x 780 or higher
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Drafting Assistant
For Drafting Assistant, see
these additional requirements for the client configuration.
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Capacity Planning
A one-server configuration can
usually be used for an environment running 250,000 or fewer indexed
documents. For larger document collections, please consult with your West km
representative regarding recommended configuration.
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Recommended Sizing
Configuration
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Document Count
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Recommended Configuration
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Server 1 – 8 cores, x32 GB
RAM (Delivery)
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IIS
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< 250,000
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SQL Server
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Scheduling
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Indexing
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Search
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Kibana
Elasticsearch: Master, Ingest, Data
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250,000 - 500,000
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Server 1 – 8 cores, x32 GB RAM (Delivery)
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IIS
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SQL Server
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Scheduling
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Indexing
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Search
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Kibana
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Server 2 - 8 cores, x32 GB RAM
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Indexing
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Elasticsearch: Master, Ingest, Data
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500,000 - 1,000,000
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Server 1 – 8 cores, x32 GB RAM (Delivery)
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IIS
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Scheduling
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Indexing
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Search
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Kibana
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Server 2 - 8 cores, x32 GB RAM
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SQL Server
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Indexing
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Server 3 - 8 cores, x32 GB RAM
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Elasticsearch: Master, Ingest, Data
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1,000,000 - 2,000,000
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Server 1 – 8 cores, x32 GB RAM (Delivery)
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IIS
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Scheduling
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Indexing
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Search
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Kibana
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Server 2 - 8 cores, x32 GB RAM
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SQL Server
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Indexing
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Server 3 - 8 cores, x32 GB RAM
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Elasticsearch: Master, Ingest, Data
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Server 4 - 8 cores, x32 GB RAM
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Elasticsearch: Ingest, Data
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Server 5 - 8 cores, x32 GB RAM
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Elasticsearch: Ingest, Data
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>2,000,000
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Server 1 – 8 cores, x32 GB RAM (Delivery)
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IIS
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Scheduling
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Indexing
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Search
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Kibana
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Server 2 - 8 cores, x32 GB RAM
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SQL Server
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Indexing
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Server 3 - 8 cores, x32 GB RAM
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Elasticsearch: Master, Ingest, Data
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Server 4 - 8 cores, x32 GB RAM
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Elasticsearch: Ingest, Data
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Server 5 - 8 cores, x32 GB RAM
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Elasticsearch: Ingest, Data
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Server 6 - 8 cores, x32 GB RAM
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Elasticsearch: Ingest, Data
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Disk Space Calculations
Speak
with your West km representative regarding recommended disk space based on
your content and average document size.
Calculations
should also take into account these considerations:
·
Growth: Growth: the number of years
in the server cycle, user search frequency, and the approximate number of new
documents being added to West km per year.
·
Backup/recovery: the ability to
perform backup and recover procedures on a server
within a specified period of time.
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Upgrades
Upgrades are not supported from West km 5.x and earlier. A new
installation is required.
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Contact Us
If you have questions about
West km requirements, call or e-mail
West km Technical Support
1-888-WESTKM1 (1-888-937-8561)
westkm.support@thomsonreuters.com
Support hours are 7 a.m. to 5
p.m. central time, Monday through Friday.
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