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Hardware | |||||||
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Operating System | |||||||
Microsoft Windows Server 2003 SP2 (32-bit) or Windows Server 2008 R2 (64-bit) with the following components: Internet Information Services (IIS) Notes:
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Database Management | |||||||
Microsoft SQL Server 2008 R2 Express (32-bit or 64-bit)—installs with West km Notes:
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Browser with Internet Access | |||||||
Internet Explorer 7.0, 8.0, 9.0, 10, or 11 (32-bit versions only) Note: Native XMLHTTP support must be enabled. To enable this feature, click Tools and then click Internet Options. Click the Advanced tab and scroll to the Security section. Ensure that the Enable XMLHTTP Support option is checked. | |||||||
Firewall and Proxy Exceptions | |||||||
Your West km server must allow HTTP and port 80 access for outbound TCP communications through your firewall. If you have a proxy server and utilize authentication, the West km server should be listed as an exception so it bypasses the proxy server. Proxy authentication is not supported. | |||||||
Statement of Compatibility for Virtual Environments | |||||||
Support is provided for West km running on a virtual environment (e.g., VMware) without initially requiring reproduction of West km issues on native hardware. The virtual machines must meet minimum requirements. If your West km technical consultant suspects that the virtualization layer is the root cause of an issue, you may be required to contact the appropriate support provider for your virtual environment to resolve the issue. West km functional issues are rare under virtual environments, but performance and capacity issues are more common. Performance issues that deviate from internal benchmarks will require you to disable other systems that are competing for physical system resources and may possibly require you to remove West km from the virtual environment altogether. |
Operating System | |
Windows 7 Windows Vista (32-bit or 64-bit) Windows XP Professional | |
Browser | |
Internet Explorer 7.0, 8.0, or 9.0 (32-bit versions only) with the following enabled: ActiveX controls | |
Screen Resolution | |
1024 x 768 or higher (recommended) 800 x 600 (minimum) | |
ActiveX Control | |
Installation of (or permission to install) an ActiveX control that enables the Load Copy document function | |
E-Mail Client (required only for the Email Document function) | |
Microsoft Outlook |
The following document formats saved in the NT File system are supported. Connections with document management systems are not supported.
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If you have questions about West km requirements, call or e-mail
West km Technical Support
1-888-WESTKM1 (1-888-937-8561)
westkm.support@thomsonreuters.com
Support hours are 7 a.m. to 7 p.m. central standard time, Monday through Friday.
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