
Other West km System Requirements

West km Government Express System Requirements

Following are the system requirements for West km Government Express version 4.8.

West km Server Configuration
Workstation Configuration
Supported Document Formats
Contact Us

All requirements are current as of the publication of this document. Please confirm the specific requirements with your West km project manager before software installation.

West km Server Configuration

Per the software agreement, only a single instance (single-server installation) of West km is supported.

The West km server should not be shared with other applications or services. A new or existing/repurposed file server can be used for West km Government Express, as long as no other applications or database software is installed and running (e.g., e-mail, case or document management, or other database software).

Hardware

Processor:	Dual CPU 2 GHz or faster
Memory:	2 GB or more
Free Disk Space:	50 GB or more

Operating System

Microsoft Windows Server 2003 SP2 (32-bit) or Windows Server 2008 R2 (64-bit) with the following components:

Internet Information Services (IIS)
Java Runtime Environment 1.5
Microsoft .NET Framework 3.5 SP1 and 4.0
Windows Installer 4.5
Windows PowerShell 1.0

Notes:

Software will be provided for you to install Java Runtime Environment, Microsoft .NET Framework, Windows Installer, and Windows PowerShell along with West km.

Database Management

Microsoft SQL Server 2008 R2 Express (32-bit or 64-bit)—installs with West km

Notes:

SQL Server Express includes a 10 GB maximum database size (data files but not log file are counted). For the best performance, limit the document population to 20,000.
You cannot have any other version of Microsoft SQL Server on your West km server.
If SQL Server Express is already installed, you must configure TCP/IP to accept remote connections and to use a static port.
Documents you delete from West km leave a small imprint in the database.

Browser with Internet Access

Internet Explorer 7.0, 8.0, or 9.0 (32-bit versions only)

Firewall and Proxy Exceptions

Your West km server must allow HTTP and port 80 access for outbound TCP communications through your firewall. If you have a proxy server and utilize authentication, the West km server should be listed as an exception so it bypasses the proxy server. Proxy authentication is not supported.

Statement of Compatibility for VMware Virtual Environments

Support is provided for West km running on a VMware virtual environment without initially requiring reproduction of West km issues on native hardware. The virtual machines must meet minimum requirements.

If your West km technical consultant suspects that the virtualization layer is the root cause of an issue, you may be required to contact the appropriate VMware support provider to resolve the VMware issue.

West km functional issues are rare under VMware, but performance and capacity issues are more common. Performance issues that deviate from internal benchmarks will require you to disable other systems that are competing for physical system resources and may possibly require you to remove West km from the virtual environment altogether.

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Workstation Configuration

Screen Resolution
	1024 x 768 or higher (recommended) 800 x 600 (minimum)
Operating System
	Windows 7 Windows Vista (32-bit or 64-bit) Windows XP Professional Windows 2000 (SP4 or later)
Browser
	Internet Explorer 7.0, 8.0, or 9.0 (32-bit versions only) with the following enabled: ActiveX controls Cookies JavaScript
ActiveX Control
	Installation of (or permission to install) an ActiveX control that enables the Load Copy document function
E-Mail Client (required only for the Email Document function)
	Microsoft Outlook

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Supported Document Formats

The following document formats saved in the NT File system are supported. Connections with document management systems are not supported.

*Document Format*	*Versions*
Microsoft Word (.doc or .docx)	versions 1.0 through 2010
Corel WordPerfect (.wpd)	versions 5.1 through X5
Adobe Acrobat Portable Document Format (.pdf) Note: Only text-based PDF documents are searchable.	Acrobat versions 1 through 9
Microsoft PowerPoint for Windows (.ppt)	versions 3.0 through 2010
Rich Text Format (.rtf)	supported

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Contact Us

If you have questions about West km requirements, call or e-mail

West km Technical Support
1-888-WESTKM1 (1-888-937-8561)
west.wcskm@thomsonreuters.com

Support hours are 7 a.m. to 7 p.m. central standard time, Monday through Friday.

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This document is current as of October 19, 2011.