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| Other West km System Requirements | |
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| Hardware—64-bit | |||||
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| Operating System | |||||
Microsoft Windows Server 2008 R2 (64-bit) with the following components: Internet Information Services (IIS) 7, 7.5 | |||||
| Database Management | |||||
Microsoft SQL Server Standard or Enterprise Edition: 2008 R2 (64-bit) Code Page: 1252 required Note: Your SQL password cannot contain special characters "&" or "=" | |||||
| Browser with Internet Access | |||||
Internet Explorer 9, 10, or 11 Note: It is highly recommended that SSL (https) is used on the West km server to avoid allowing mixed content or unsafe scripts to run in the browser when WestlawNext integration is being used. This requires that a security certificate be installed on the West km delivery server. Note: Native XMLHTTP support must be enabled. To enable this feature, click Tools and then click Internet Options. Click the Advanced tab and scroll to the Security section. Ensure that the Enable XMLHTTP Support option is checked. | |||||
| Firewall and Proxy Exceptions | |||||
| All your West km servers must allow HTTP and port 80 access for outbound TCP communications through your firewall (specific addresses are available upon request). If you have a proxy server and utilize authentication, the West km server should be listed as an exception so it bypasses the proxy server. Proxy authentication is not supported. | |||||
| Antivirus Configuration | |||||
| Configuration of your server in accordance with Microsoft knowledge base article 312592. | |||||
| Statement of Compatibility for Virtual Environments | |||||
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Support is provided for West km running on a virtual environment (e.g., VMware) without initially requiring reproduction of West km issues on native hardware. The virtual machines must meet minimum requirements. If your West km technical consultant suspects that the virtualization layer is the root cause of an issue, you may be required to contact the appropriate support provider for your virtual environment to resolve the issue. West km functional issues are rare under virtual environments, but performance and capacity issues are more common. Performance issues that deviate from internal benchmarks will require you to disable other systems that are competing for physical system resources and may possibly require you to remove West km from the virtual environment altogether. | |||||
One item under each category is required and are the client's responsibility to provide.
| Database Management (as required by your DMS) | |||||||||||||
| Microsoft SQL Server |
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| Supported Document Formats | |||||||||||||
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| DMS Types | |||||||||||||
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Autonomy Interwoven WorkSite (iManage)
NetDocuments
Open Text eDOCS DM (Hummingbird)
ProLaw
NTFS
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The following accounts are required:
A Windows domain user account (or several local user accounts) with read-only rights to all West km server components and to all NTFS documents that West km will access directly, including documents managed with the following DMSs: eDOCS DM, and ProLaw
A user ID and password for the DMS server login for the following DMSs: Interwoven WorkSite and eDOCS DM.
If you use eDOCS DM, the DMS server login must have supervisor rights and be tied to the domain user account mentioned above.
A database user account with access to the DMS database.
Provide Thomson Reuters with VPN-based remote access to the West km server for installation and on-going support. Examples of VPN-based methods include the following:
Terminal Services
Cisco VPN
Citrix
Direct Windows Remote Desktop
Note: Dial-up, GoToMyPC, and WebEx (or WebEx-style) access methods are not supported.
All items under the hardware category are required; one item in each remaining category is required. Drafting Assistant is optional. Items are the client's responsibility to provide.
| Operating System | |
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Windows 7 Windows 8 | |
| Browser | |
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Supported browsers: Internet Explorer 9.0 or 10 | |
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The following must be enabled: Cookies | |
| Screen Resolution | |
| 1024 x 768 or higher | |
| Drafting Assistant | |
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For Drafting Assistant, see these additional requirements for the client configuration. | |
A one-server configuration can usually be used for an environment running the following:
A multi-server configuration is needed for a larger West km for Litigation environment or for a West km for Transactions environment.
Upon request, Thomson Reuters will work with you to appropriately size and configure servers and to provide scaling recommendations for environments with more than 750 users or more than 750,000 indexed documents.
For the best performance, do not process more than 1 million documents through West km. Environments are not supported beyond 1.5 million indexed documents (i.e., the number of documents indexed before the citations only filter is applied).
For the best performance, do not create vetting groups in excess of 500,000 documents.
Note: The server recommendations assume that indexing will be scheduled based upon West km recommendations, which result in server resources being available for content delivery.
| Users/Documents | Recommended Servers | ||
| West km for Litigation Only | |||
| 1–100 concurrent users; 1–250,000 documents |
Server 1 |
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| West km for Litigation or West km for Transactions | |||
| 1–100 concurrent users; 1–500,000 documents |
Server 1 Server 2 |
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| 101–750 concurrent users; 500,000–750,000 documents |
Server 1 Server 2 Server 3 |
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West km Integration Services At minimum, West km Integration Services requires a 1-server configuration. | |||
Configuration of Required Software for Multi-Server Environments |
| Software | Delivery | Database | Indexing | HTML Repository/Search |
| Windows Server | X | X | X | X |
| Internet Information Server (IIS) | X | X | X | |
| ASP.NET is enabled | X | X | X | |
| Microsoft SQL Server | X | |||
| Client for DMS— eDOCS DM (API connection) | X | X | X |
Each customer’s content varies. Your specific space requirements for your document collection will be determined during preliminary technical planning workshops
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