West km System
Requirements
Following are the system requirements for West km version 5.0.7
Except where noted otherwise, these requirements apply to West km for
Litigation, West km for Transactions, and West km Enterprise (Litigation and
Transactions).
West km Server Configuration
Document Management System (DMS) Configuration
Connectivity Accounts
Remote Access
User Desktop Configuration
Capacity Planning
Disk Space Calculations
Upgrades
Contact Us
All requirements are current as of the publication of this document.
Please confirm the specific requirements with your West km technical
consultant before software installation.
West
km Server Configuration
The West km server(s) must be dedicated solely to West km resources and
should not be shared with other applications or services. All servers must be
up to date with all of the latest available Operating System patches.
The following items are the client's responsibility to provide.
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Hardware
- 64 bit
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Processor:
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Quad
Core Xeon 2.0 GHz or faster
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Memory:
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16
GB or higher
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Operating System
Microsoft Windows Server 2008 R2 (64-bit) or Windows Server 2012 R2
(64-bit) with the following components:
Internet Information Services (IIS) 7, 7.5 (2008), 8.5
(2012)
Microsoft .NET Framework 4.6, 64-bit (installs with West km)
Java Runtime Environment 1.8, 64-bit (installs with West km)
Microsoft F# Runtime 4.0, 64-bit (installs with West km)
Windows PowerShell 3.0 or later
Note: A secondary drive separate from the Operating
System drive is requested for the installation of the West km software
suite.
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IIS Components
Web Server
ASP.NET 3.5
.NET Framework 3.5
Windows Authentication
WebDAV Authoring needs to uninstalled
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Database Management
Microsoft SQL Server Standard or Enterprise Edition: 2014, 2012, and
2008 R2 (64-bit)
Code Page: 1252 required
Sort Order: "Dictionary order, case-insensitive" required
AUTO_CREATE_STATISTICS set to ON for the West km databases
Static port configuration required
Cannot be installed on a domain controller
Note: Your SQL password cannot contain special
characters "&" or "="
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Browser with Internet Access
Internet Explorer 9, 10, or 11
Firefox current version
Chrome current version
Note: It is highly recommended that SSL (https) is
used on the West km server to avoid allowing mixed content or unsafe
scripts to run in the browser when WestlawNext integration is being used.
This requires that a security certificate be installed on the West km
delivery server.
Note: Native XMLHTTP support must be enabled. To
enable this feature, click Tools and then click Internet
Options. Click the Advanced tab and scroll to the
Security section. Ensure that the Enable XMLHTTP Support
option is checked.
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Firewall and Proxy Exceptions
All your West km servers must allow HTTP and port 80
access for outbound TCP communications through your firewall (specific
addresses are available upon request). If you have a proxy server and utilize
authentication, the West km server should be listed as an exception so it
bypasses the proxy server. Proxy authentication is not supported.
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Network Configuration
All West km servers must reside on a single domain. A
multiple domain infrastructure is not supported. For IWA (Integrated
Windows Authentication), an LDAP connection string to your active directory
server will need to be provided.
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Antivirus Configuration
Configuration of your server in accordance with Microsoft
knowledge base article 312592.
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Statement of Compatibility for Virtual Environments
Support is provided for West km running on a virtual
environment (e.g., VMware) without initially requiring reproduction of West
km issues on native hardware. The virtual machines must meet minimum
requirements.
If your West km technical consultant suspects that the
virtualization layer is the root cause of an issue, you may be required to
contact the appropriate support provider for your virtual environment to
resolve the issue.
West km functional issues are rare under virtual
environments, but performance and capacity issues are more common.
Performance issues that deviate from internal benchmarks will require you
to disable other systems that are competing for physical system resources
and may possibly require you to remove West km from the virtual environment
altogether.
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Document
Management System (DMS) Configuration
One item under each category is required and are the client's
responsibility to provide.
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Database
Management(as
required by your DMS)
Microsoft SQL Server
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Supported
Document Formats
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Document Format
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Versions
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Microsoft Word (.doc or .docx)
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versions 1.0 through 2016
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Corel WordPerfect (.wpd)
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versions 5.1 through X5
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Adobe Acrobat Portable Document Format (.pdf)
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Acrobat versions 1 through 11
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Microsoft PowerPoint for Windows (.ppt or .pptx)
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versions 3.0 through 2016
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Rich Text Format (.rtf)
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supported
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DMS Types
Autonomy Interwoven WorkSite (iManage)
- Server versions:
8.5, 9.0, 9.1, 9.2, and 9.3
- Client dll versions
(64-bit): 8.5.100.157, 9.0.0.41
NetDocuments
- Documents to be
indexed must be publicly available to West km members
- West km supports
NetDocuments full document-level security
Open Text eDOCS DM (Hummingbird)
- Versions: 5.1,
5.1.0.5, 5.2.x, 5.3.x, 10.0
ProLaw
- Versions: 11.x, 12,
13, and 14
NTFS
- Read access to all
content in share
- Maximum file path of
255 characters
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Connectivity
Accounts
The following accounts are required:
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A Windows domain user account (or several
local user accounts) with read-only rights to all West km server components
and to all NTFS documents that West km will access directly, including
documents managed with the following DMSs: eDOCS DM, and ProLaw.
·
A user ID and password for the DMS server
login for the following DMSs: Interwoven WorkSite and eDOCS DM.
If you use eDOCS DM, the DMS server login must
have supervisor rights and be tied to the domain user account mentioned
above.
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A database user account with access to the DMS
database.
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Remote
Access
Provide Thomson Reuters with VPN-based remote access to the West km server
for installation and on-going support. Examples of VPN-based methods include
the following:
Terminal Services
Cisco VPN
Citrix
Direct Windows Remote Desktop
Note: Dial-up, GoToMyPC, and WebEx (or
WebEx-style) access methods are not supported.
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User
Desktop Configuration
Adobe Reader is required to use the Image View feature; one item in each
category below is required. Drafting Assistant is optional. Items are the
client's responsibility to provide.
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Operating System
Windows 7
Windows 8
Windows 10
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Supported Browsers
Internet Explorer 9, 10, or 11
Firefox current version
Chrome current version
The following must be enabled:
Cookies
JavaScript
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Screen Resolution
1024 x 768 or higher
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Drafting Assistant
For Drafting Assistant, see these additional requirements for the client configuration.
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Capacity
Planning
A one-server configuration can usually be used for an environment running
the following:
- West km for Litigation
for one site
- 100 or fewer users
- 250,000 or fewer
indexed documents
A multi-server configuration is needed for a larger West km for Litigation
environment or for a West km for Transactions environment.
Upon request, Thomson Reuters will work with you to appropriately size and
configure servers and to provide scaling recommendations for environments
with more than 750 users or more than 750,000 indexed documents.
For the best performance, do not process more than 1 million documents
through West km. Environments are not supported beyond 1.5 million indexed
documents (i.e., the number of documents indexed before the citations only
filter is applied).
For the best performance, do not create vetting groups in excess of
500,000 documents.
Note: The server recommendations assume that
indexing will be scheduled based upon West km recommendations, which result
in server resources being available for content delivery.
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Users/Documents
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Recommended
Servers
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West km for Litigation Only
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1–100
concurrent users;
1–250,000 documents
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Server 1
Delivery, indexer, database, HTML repository/search
16 GB RAM
Diagram of 1-server
configuration
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West km for Litigation or West km for Transactions
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1–100
concurrent users;
1–500,000 documents
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Server 1
Delivery, secondary indexer, database
16 GB RAM
Server 2
Primary indexer, HTML repository/search
16 GB RAM
Diagram of 2-server
configuration
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101–750
concurrent users;
500,000–750,000 documents
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Server 1
Delivery, secondary indexer
16 GB RAM
Server 2
HTML repository/search, primary indexer
16 GB RAM
Server 3
Database
16 GB RAM
Diagram of
3-server configuration
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West km Integration Services
At minimum, West km Integration Services requires a 1-server
configuration.
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Configuration of Required Software for Multi-Server Environments
If you are distributing the West km server components among several
machines, the following software is required on each server component prior
to West km software installation.
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Software
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Delivery
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Database
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Indexing
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HTML Repository/Search
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Windows
Server
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X
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X
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X
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X
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Internet
Information Server (IIS)
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X
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X
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X
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ASP.NET
is enabled
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X
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X
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X
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Microsoft
SQL Server
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X
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Client
for DMS— eDOCS DM (API connection)
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X
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X
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X
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Disk
Space Calculations
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Documents in West km for Litigation
- Number of work
product documents (in native format) to be indexed = D
- Average size of
document = S
- Total size of
documents to be indexed = T = D * S
- Approximate disk
space required on the West km server = T * 3
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Example:
Your organization has 100,000 work product documents, averaging 60 KB per
document.
- D = 100,000
- S = 60 KB
- T = 100,000 * 60
KB = 6 GB
Disk space required on the West km server = 6 GB * 3 = 18 GB
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Calculations should also take into account these considerations:
- Growth: the number
of years in the server cycle and the approximate number of new
documents being added to West km per year.
- Backup/recovery: the
ability to perform backup and recover procedures on a server within a
specified period of time.
Documents in West km for Transactions
- Number of work
product documents (in native format) to be indexed = D
- Average size of
document = S
- Total size of
documents to be indexed = T = D * S
- Approximate disk
space required on the West km server = T * 9
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Example:
Your organization has 100,000 work product documents, averaging 60 KB per
document.
- D = 100,000
- S = 60 KB
- T = 100,000 * 60
KB = 6 GB
Disk space required on the West km server = 6 GB * 9 = 54 GB
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Calculations should also take into account these considerations:
- Growth: the number
of years in the server cycle and the approximate number of new
documents being added to West km per year.
- Backup/recovery: the
ability to perform backup and recover procedures on a server within a
specified period of time.
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Upgrades
Upgrades are not supported from West km 4.x and earlier. A
new installation is required.
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Contact
Us
If you have questions about West km requirements, call or e-mail
West km Technical Support
1-888-WESTKM1 (1-888-937-8561)
westkm.support@thomsonreuters.com
Support hours are 7 a.m. to 5 p.m. central time, Monday through Friday.
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