West km Express System Requirements
Following are the system requirements for West km Express version 5.0.
West km Server Configuration
Document Management System (DMS) Configuration
Connectivity Accounts
Workstation Configuration
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All requirements are current as of the publication of this document. Please confirm the specific requirements with your West km technical consultant before software installation.
West km Server Configuration
Per the software agreement, only a single instance (single-server installation) of West km is supported. Multi-server configurations are not supported.
The West km server should not be shared with other applications or services. A new or existing/repurposed file server can be used for West km Express, as long as no other applications or database software is installed and running (e.g., e-mail, case or document management, or other database software). West km is not supported on a domain controller.
| Hardware—64-bit |
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| Processor: |
Dual Core Xeon 2 GHz or faster |
| Memory: |
10 GB or higher |
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| Operating System |
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Microsoft Windows Server 2008 R2 (64-bit) or Windows Server 2012 R2 (64-bit) with the following components:
Internet Information Services (IIS) 7, 7.5 (2008), 8.5 (2012
Microsoft .NET Framework 4.5, 64-bit (installs with West km)
Java Runtime Environment 1.6, 64-bit (installs with West km)
Microsoft F# Runtime 4.0, 64-bit (installs with West km)
Windows PowerShell 3.0 or later
Note: A secondary drive separate from the Operating System drive is requested for the installation of the West km software suite
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| IIS Components |
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Web Server
ASP.NET 3.5
.NET Framework 3.5
Windows Authentication
WebDAV Authoring needs to uninstalled
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| Database Management |
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Microsoft SQL Server Standard or Enterprise Edition: 2008 R2 or 2012 (64-bit)
Microsoft SQL Server 2008 R2 Express (64-bit) - installs with West km
Notes:
- The SQL Server system must be installed locally on the West km server. Only a single instance (single-server installation) of West km is supported.
- If Microsoft SQL Server is not detected during installation, West km will install SQL Server 2008 R2 Express.
- If SQL Server Express is already installed, you must configure TCP/IP to accept remote connections and to use a static port.
- SQL Server Express includes a 10 GB maximum database size (data files but not log file are counted). For the best performance when using West km Express with SQL Server Express, limit the document population to 50,000.
- Your SQL password cannot contain special characters "&" or "=".
- For the best performance when using West km Express with SQL Server Standard or Enterprise, limit the document population to 250,000.
- Documents you delete from West km leave a small imprint in the database.
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| Browser with Internet Access |
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Internet Explorer 9, 10, or 11
Firefox current version
Chrome current version
Note: It is highly recommended that SSL (https) is used on the West km server to avoid allowing mixed content or unsafe scripts to run in the browser when WestlawNext integration is being used. This requires that a security certificate be installed on the West km server.
Note: Native XMLHTTP support must be enabled. To enable this feature, click Tools and then click Internet Options. Click the Advanced tab and scroll to the Security section. Ensure that the Enable XMLHTTP Support option is checked.
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| Firewall and Proxy Exceptions |
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All West km servers must allow HTTP and port 80 access for outbound TCP communications through your firewall (specific addresses are available upon request). If you have a proxy server and utilize authentication, the West km server should be listed as an exception so it bypasses the proxy server. Proxy authentication is not supported.
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| Statement of Compatibility for Virtual Environments |
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Support is provided for West km running on a virtual environment (e.g., VMware) without initially requiring reproduction of West km issues on native hardware. The virtual machines must meet minimum requirements.
If your West km technical consultant suspects that the virtualization layer is the root cause of an issue, you may be required to contact the appropriate support provider for your virtual environment to resolve the issue.
West km functional issues are rare under virtual environments, but performance and capacity issues are more common. Performance issues that deviate from internal benchmarks will require you to disable other systems that are competing for physical system resources and may possibly require you to remove West km from the virtual environment altogether.
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Document Management System (DMS) Configuration
One item under each category is required and are the client's responsibility to provide.
| Database Management (as required by your DMS) |
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Microsoft SQL Server
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| Supported Document Formats |
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Document Format
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Versions
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Microsoft Word (.doc or .docx)
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versions 1.0 through 2013
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Corel WordPerfect (.wpd)
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versions 5.1 through X5
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Adobe Acrobat Portable Document Format (.pdf)
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Acrobat versions 1 through 11
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Microsoft PowerPoint for Windows (.ppt or .pptx)
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versions 3.0 through 2013
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Rich Text Format (.rtf)
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supported
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| DMS Types |
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Autonomy Interwoven WorkSite (iManage)
- Server versions: 8.5, 9.0
- Client dll versions (64-bit): 8.5.100.157, 9.0.0.41
Open Text eDOCS DM (Hummingbird)
- Versions: 5.1, 5.1.0.5, 5.2.x, 5.3.x
ProLaw
NTFS
- Read access to all content in share
- Maximum file path of 255 characters
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Connectivity Accounts
The following accounts are required:
- A Windows domain user account (or several local user accounts) with read-only rights to all West km server components and to all NTFS documents that West km will access directly, including documents managed with the following DMSs: eDOCS DM and ProLaw
- A user ID and password for the DMS server login for Interwoven WorkSite
- A database user account with access to the DMS database
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Workstation Configuration
| Operating System |
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Windows 8
Windows 7
Windows XP Professional SP 3
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| Browser |
| | Internet Explorer 9, 10, or 11
Firefox current version
Chrome current version
The following must be enabled:
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| Screen Resolution |
| | 1024 x 768 or higher |
| Active X Control |
| | Installation of (or permission to install) an ActiveX control that enables the Load Copy document function |
| E-Mail Client (required only for the Email Document function) |
| | Microsoft Outlook |
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Contact Us
If you have questions about West km requirements, call or e-mail:
West km Technical Support
1-888-WESTKM1 (1-888-937-8561)
westkm.support@thomsonreuters.com
Support hours are 7 a.m. to 7 p.m. central time, Monday through Friday.
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