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West km Express System
Requirements
Following are the system
requirements for West km Express version 6.6.
All requirements are current as
of the publication of this document. Please confirm the specific requirements
with your West km technical consultant before software installation.
West km Server Configuration
Per the software agreement,
only a single instance (single-server installation) of West km is supported.
Multi-server configurations are not supported. For the best performance,
limit the document population to 250,000.
The West km server should not
be shared with other applications or services. A new or existing/repurposed
file server can be used for West km Express, as long as
no other applications or database software is installed and running (e.g.,
e-mail, case or document management, or other database software). West km is
not supported on a domain controller.
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Hardware—64-bit
Minimum Processor: Quad
Core Xeon 2.0 GHz or faster
Recommended Processor: 8-Core Xeon 2.5 GHz or faster
Memory: 32 GB or higher
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Operating
System
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Microsoft Windows Server 2012
R2 (64-bit), Windows Server 2016 (GUI, 64-bit), Windows Server 2019 (GUI,
64-bit), or Windows Server 2022 (GUI, 64-bit) and PowerShell 3 or higher
must be installed prior to installing West km.
The following components are
installed with West km:
Internet Information Services
(IIS) 8.5 (2012), 10.0 (2016)
Microsoft .NET Framework 4.6.2, 64-bit
Java Runtime Environment 1.8, 64-bit (8.0.101)
Microsoft F# Runtime 4.0,
64-bit
Chocolately (KM Installation)
Chocolately Core.Extension (KM Installation)
SQL Server Express 2017
SQL Server Management Studio 17
*KB2919355, KB2919442, Vcredist2013 12.0.30501 (SQL Express)
Oracle-inside-out-install 6.0 (HTML Conversion)
Vcredist2010 10.0.40219 (Cite Recognition)
Kibana
Nssm
2.24.0 (Kibana)
FileBeat
MetricBeat
Note: A secondary drive separate from the
Operating System drive is requested for the installation of the West km
software suite to accommodate Elastic search data, SQL, and logs.
System
cryptography: Use FIPS compliant algorithms for encryption, hashing, and
signing must be disabled.
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IIS
Components
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Web Server
ASP.NET 4.5
.NET Framework 4.5
Windows Authentication
WebDAV Authoring needs to uninstalled
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Database
Management
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Microsoft SQL Server Standard
or Enterprise Edition: 2012, 2014, 2016 (64-bit), 2017, 2019, or 2022
Microsoft SQL Server 2017 Express (64 bit) - installs with West km
Notes:
· The SQL Server system must be installed locally on
the West km server. Only a single instance (single-server installation) of
West km is supported.
· If SQL Server is already installed, you must
configure TCP/IP to accept remote connections and to use a static port.
· SQL Server Express includes a 10 GB maximum
database size (data files but not log file are counted).
· Documents you delete from West km leave a small
imprint in the database.
· High Availability/Always On must be turned off
during installation (can be turned on post-installation).
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Browser with
Internet Access
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Internet Explorer 11
Firefox current version
Chrome current version
Note: It is highly recommended that SSL (https) is
used on the West km server to avoid allowing mixed content or unsafe
scripts to run in the browser when Westlaw integration is being used. This
requires that a security certificate be installed on the West km server.
Note: Native XMLHTTP support must be enabled. To
enable this feature, click Tools and then click Internet
Options. Click the Advanced tab and scroll to
the Security section. Ensure that the Enable
XMLHTTP Support option is checked.
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Firewall and Proxy Exceptions
Note: Proxy
authentication is not supported.
All of your West km servers must allow HTTP and port 80
or HTTPS and port 443 access for outbound TCP communications through your
firewall. If you have a proxy server and utilize authentication, the West
km server should be listed as an exception so it
bypasses the proxy server.
West
km will need the ability to invoke web requests to the following
URL’s through powershell for the
installation:
onepassservices.westlaw.com
km.westlaw.com
https://onegetcdn.azureedge.net/providers/providers.masterList.feed.swidtag
chocolatey.org
microsoft.com
download.microsoft.com
vortex-win.data.microsoft.com
settings-win.data.microsoft.com
oracle.com
corretto.aws
sdlc-esd.oracle.com
code.jquery.com
downloads.westkm.com
Ports and URLs
The
ports used by West km are listed below. You may need to change port
settings if a conflict exists with another service already using that port
or if a firewall blocks a port.
Database Management Server Ports
1433
Microsoft SQL Server’s default port
Note: Microsoft
SQL Server must be configured to use a static port.
West km Ports
8083 Litigation
Analysis service port
8084 CaRE
Indexing Doc server port
8092 Elite
Document Analysis service port
8101 KM
Search service port
9200 Elastic
Search Application Access service port
9300 Elastic
Search Internal Communication service port
20000 Cite
Executor service port
20001 Outside
In service port
In
addition, for communication to occur between West km and Westlaw servers,
your West km servers must allow HTTP and port 80 or HTTPS and port 443
access through your firewall to these URLs:
westkmservices.westlaw.com
kcflags.westlaw.com
rid.westlaw.com
statcont.westlaw.com
business.westlaw.com
next.westlaw.com
help.westkm.com
Statement of Compatibility
for Virtual Environments
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Support is provided for West
km running on a virtual environment (e.g., VMware) without initially
requiring reproduction of West km issues on native hardware. The virtual
machines must meet minimum requirements.
If your West km technical consultant
suspects that the virtualization layer is the root cause of an issue, you
may be required to contact the appropriate support provider for your
virtual environment to resolve the issue.
West km functional issues are
rare under virtual environments, but performance and capacity issues are
more common. Performance issues that deviate from internal benchmarks will
require you to disable other systems that are competing for physical system
resources and may possibly require you to remove West km from the virtual
environment altogether.
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Document Management System
(DMS) Configuration
One item under each category is
required and are the client's responsibility to provide.
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Database Management (as required by your
DMS)
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Microsoft SQL Server
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Supported Document Formats
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Document Format
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Versions
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Microsoft Word (.doc or
.docx)
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versions 1.0 through 2016
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Corel WordPerfect (.wpd)
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versions 5.1 through X7
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Adobe Acrobat Portable
Document Format (.pdf)
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Acrobat versions 1 through
11
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Microsoft PowerPoint for
Windows (.ppt or .pptx)
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versions 3.0 through 2016
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Rich Text Format (.rtf)
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supported
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Microsoft Outlook Message
(.msg)
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supported
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HTML (.html)
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supported
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DMS Types
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iManage
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Server
versions: 8.5, 9.0, 9.1, 9.2, 9.3, 9.4, 9.5, 10
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Client
dll versions (64-bit): 8.5.100.157, 9.0.0.41
iManage Cloud
- Versions: 10.0.1,
10.0.2
- Required
Configuration Settings - The following
settings should be placed on all files under Server in the Server
Settings section and the Distributed Architecture section if it
exists:
- MaxQueryTerms=750;
- MaxResults=1000000;
- LimitRequestLine=12000;
- Configuration File
Locations:
D:\Program Files\Autonomy\Indexer\WorkSite
IDOL\WorkSite IDOL.cfg
D:\Program Files\Autonomy\Indexer\WorkSite
Content\WorkSite Content.cfg
D:\Program Files\Autonomy\Indexer\WorkSite
Active Content\WorkSite Active Content.cfg
- “Index
timeout” must be set to 60 seconds in the iManage Cloud
registry.
NetDocuments
- West km supports
NetDocuments full document-level security
Open Text eDOCS DM
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Versions:
10, 16
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A
SQL account is needed in order to establish
connection to eDocs. To index documents, a Windows account with a network
alias assigned is needed.
ProLaw
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Versions:
12, 13, 14, 16, 17
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A
SQL account is needed in order to establish
connection to ProLaw. To index documents, a Windows account with access to
physical documents is needed.
NTFS
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Read
access to all content in share
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Maximum
file path of 255 characters
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Connectivity Accounts
The following accounts are
required:
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A Windows domain user account (or
several local user accounts) with read-only rights to all West km server
components and to all NTFS documents that West km will access directly,
including documents managed with the following DMSs: eDOCS
DM, and ProLaw.
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iManage
– DMS account with nrtadmin rights and roles to DMS, datareader
access to DMS SQL.
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eDocs
– Remote User account
with Read/Execute access to documents on DMS and datareader
access to DMS SQL.
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ProLaw – Remote User account with Read/Execute
access to documents on DMS and datareader access to
DMS SQL.
o NetDocuments - Cabinet admin account for Net documents to create mappings,
ie matter id, matter name, client id, client name
and accessing NetDocuments ID for users.
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Workstation Configuration
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Operating System
Windows 11
Windows 10
Windows 8
Windows 7
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Browser
Internet Explorer 11
Firefox current version
Chrome current version
The following must be enabled:
Cookies
JavaScript
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Screen Resolution
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1024 x 768 or higher
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Upgrades
Upgrades are not supported from West km Express 5.x and earlier.
A new installation is required.
Contact Us
If you have questions about
West km requirements, call or e-mail:
West km Technical Support
1-888-WESTKM1 (1-888-937-8561)
westkm.support@thomsonreuters.com
Support hours are 7 a.m. to 5
p.m. central time, Monday through Friday.
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